Privacy Policy
This Privacy Policy explains how Alpo Ltd. (“Administrator”) collects, processes, and protects personal data of visitors and users of the website www.alpo-bg.com. The Administrator processes personal data in compliance with applicable legislation, including the General Data Protection Regulation (EU Regulation 2016/679) and the Bulgarian Personal Data Protection Act. Please read this policy carefully before using the website. For questions about personal data processing, you can contact us using the contact details on the “Contact” page.
When you contact us through the website contact form, we may collect your name, email address, phone number, and the content of your message. These data are used solely to respond to your inquiry and provide information about our products and services. If you contact us by email or phone, we may process your name, email address, phone number, and any information you voluntarily provide. These data are used only for communication and responding to your request. If you subscribe to receive news and updates from the website, we will process your email address for the purpose of sending newsletters, sharing information about products, and promotional offers. Subscription is voluntary and can be canceled at any time via the unsubscribe link in every email. For sending newsletters, we may use third-party services such as Mailchimp and Brevo (formerly Sendinblue), which process data in compliance with EU data protection law.
When visiting the website, technical data such as IP address, device type, browser type, operating system, pages visited, and date and time of visit may be collected automatically. These data are used to improve website functionality, analyze website usage, and ensure system security.
Personal data are processed for the purposes of communicating with website visitors, providing information about products and services, sending newsletters to subscribers, improving website functionality, and complying with legal obligations. The legal bases for processing personal data include the consent of the data subject, actions taken at the user’s request, compliance with legal obligations, and the legitimate interest of the Administrator.
Personal data are retained only as long as necessary to fulfill the purposes for which they were collected, unless a longer period is required by law. For example, inquiries via the contact form are retained for up to twelve months, and newsletter subscription data are retained until unsubscribed. In certain cases, personal data may be shared with hosting service providers, email service providers, accounting services, courier companies, and public authorities as required by law. All third parties are obligated to process data in accordance with applicable law.
Under GDPR, you have the right to access your personal data, correct inaccurate information, request deletion of your data, restrict processing, receive your data in a portable format, object to processing, and withdraw consent at any time. You can exercise these rights by contacting us using the contact details provided on the “Contact” page.
Alpo Ltd. implements appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or disclosure. If you believe your personal data are processed in violation of the law, you have the right to file a complaint with the Commission for Personal Data Protection, the Bulgarian data protection authority.
This Privacy Policy may be updated periodically. The latest version will be published on this page. By using the website after any changes, you accept the updated policy. For questions regarding the processing of personal data, please contact us via the website contact form or the email address listed on the “Contact” page.
The Terms of Use govern the access to and use of this website. Users can obtain more information regarding the rules and conditions for using the website by reading the Terms of Use published on the website. By accessing or using the website, you confirm that you have read, understood, and agree to be bound by these Terms.
If you have any additional questions regarding this Privacy Policy, please do not hesitate to contact us via email at the address provided in the “Contact” menu, through the contact form, or by phone numbers listed in the “Contact” menu.
Last modified: 02.03.2025